PRIVACY POLICY
Effective as of March 17, 2025 (Updated from March 01, 2018)
SCOPE OF THIS PRIVACY POLICY
This Privacy Policy governs the collection and use of information through our website and business operations. Important Note: This policy specifically addresses website and operational privacy practices, and is separate from the confidentiality rules that apply during actual mediation proceedings.
The confidentiality protections, limitations, and exceptions that apply to the mediation process itself are governed by:
-
Applicable mediation laws and regulations
-
Specific mediation agreements signed by the parties
-
Professional standards for mediators
-
Court rules (where applicable)
Parties to mediation will receive separate and specific information about confidentiality protections and limitations as they apply to their mediation proceedings. This website privacy policy does not modify or supersede those mediation-specific confidentiality terms.
RELATIONSHIP TO MEDIATION CONFIDENTIALITY
While this Privacy Policy governs website data and general business operations, DSSADR's mediation services involve separate confidentiality protections:
The confidentiality of mediation sessions is governed by separate agreements, applicable laws, and professional standards, which are explained to all parties at the beginning of the mediation process.
Information about specific cases, proceedings, and dispute resolution outcomes is protected under those separate confidentiality provisions, not this Privacy Policy.
For questions about mediation confidentiality (as opposed to website privacy), please inquire during your consultation or mediation session.
INTRODUCTION
Protecting your private information is our priority. This Statement of Privacy applies to www.DSSADR.com and DSSADR, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to DSSADR include www.DSSADR.com, www.dansserv.com, and DSSADR, LLC. The DSSADR website is an alternate dispute resolution site. By using the DSSADR website, you consent to the data practices described in this statement.
COLLECTION OF YOUR PERSONAL INFORMATION
In order to better provide you with products and services offered on our Site, DSSADR may collect personally identifiable information, such as your:
-
First and Last Name
-
E-mail Address
-
Phone Number
-
General subject of inquiry
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include:
-
Registering for an account on our Site
-
Entering a sweepstakes or contest sponsored by us or one of our partners
-
Signing up for special offers from selected third parties
-
Sending us an email message
-
Submitting your credit card or other payment information when ordering and purchasing products and services on our Site
To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
If you are from regions where data protection laws apply, DSSADR's legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it:
-
We need to perform a contract with you
-
You have given us permission to do so
-
The processing is in our legitimate interests and is not overridden by your rights
-
To comply with the law
USE OF YOUR PERSONAL INFORMATION
DSSADR collects and uses your personal information to operate its website(s) and deliver the services you have requested.
DSSADR may also use your personally identifiable information to inform you of other products or services available from DSSADR and its affiliates.
RETENTION OF PERSONAL INFORMATION
DSSADR will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
SHARING INFORMATION WITH THIRD PARTIES
DSSADR does not sell, rent or lease its customer lists to third parties.
DSSADR may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to DSSADR, and they are required to maintain the confidentiality of your information.
DSSADR may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
-
Conform to the edicts of the law or comply with legal process served on DSSADR or the site
-
Protect and defend the rights or property of DSSADR
-
Act under exigent circumstances to protect the personal safety of users of DSSADR, or the public
TRACKING USER BEHAVIOR
DSSADR may keep track of the websites and pages our users visit within DSSADR, in order to determine what DSSADR services are the most popular. This data is used to deliver customized content and advertising within DSSADR to customers whose behavior indicates that they are interested in a particular subject area.
AUTOMATICALLY COLLECTED INFORMATION
Information about your computer hardware and software may be automatically collected by DSSADR. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DSSADR website.
USE OF COOKIES
The DSSADR website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize DSSADR pages, or register with DSSADR site or services, a cookie helps DSSADR to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same DSSADR website, the information you previously provided can be retrieved, so you can easily use the DSSADR features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DSSADR services or websites you visit.
TYPES OF COOKIES WE USE
-
Session Cookies: These are temporary cookies that expire when you close your browser. They enable our website to recognize you as you navigate between pages.
-
Persistent Cookies: These cookies remain on your device between browsing sessions. They help us remember your preferences and settings.
-
Analytical/Performance Cookies: These cookies collect information about how you use our website, helping us improve its functionality.
-
Functionality Cookies: These cookies remember choices you make to improve your experience
YOUR DATA PROTECTION RIGHTS
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
-
The right to access – You have the right to request copies of your personal data.
-
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
-
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
-
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
-
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
-
The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
E-MAIL COMMUNICATIONS
From time to time, DSSADR may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from DSSADR, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
EXTERNAL DATA STORAGE SITES
We may store your data on servers provided by third party hosting vendors with whom we have contracted. We ensure that these vendors maintain appropriate security measures to protect your information.
OUR POLICY TOWARDS CHILDREN
This Site is not directed to children under 18. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us through one or more of the means listed under Contact Information below. If we become aware that a child under 13 has provided us with personally identifiable information, we will remove such information from our files.
LINKS
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
DATA SECURITY
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Note: Website data security (covered by this policy) is separate from the security and confidentiality measures employed during the mediation process itself.
INTERNATIONAL DATA TRANSFERS
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.
CHANGES TO THIS STATEMENT
DSSADR reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
CONTACT INFORMATION
DSSADR welcomes your questions or comments regarding this Statement of Privacy. If you believe that DSSADR has not adhered to this Statement, please contact DSSADR at info@dansserv.com.