Daniel Stern ServianskyNov 14, 2019Maximizers and Satisficers in Dealmaking and Conflict Resolution{3 minutes to read} When negotiating, it is important to ask yourself whether you are doing so as a maximizer or a satisficer. (These...
Daniel Stern ServianskyOct 3, 2019Splitting the Difference{3 minutes to read} There is a recent book on negotiation titled Never Split the Difference by Chris Voss, writing with Tahl Raz....
Daniel Stern ServianskyAug 14, 2019The Importance of Feeling Feelings{5 minutes to read} A few words for professionals on the importance of feeling feelings: As a mediator and trainer, I sometimes find...
Daniel Stern ServianskyJul 24, 2019Empathy and Assertiveness{3 minutes to read} One of the goals that we often have when we start to negotiate is for the other party to like us. Of course, we also...