Daniel Stern ServianskyOct 3, 2019Splitting the Difference{3 minutes to read} There is a recent book on negotiation titled Never Split the Difference by Chris Voss, writing with Tahl Raz....
Daniel Stern ServianskySep 18, 2019Summary of the Mediation ProcessThe document at the link below is for mediation practitioners and instructors in law schools, law firms, and elsewhere. I wrote it when I...
Daniel Stern ServianskyAug 14, 2019The Importance of Feeling Feelings{5 minutes to read} A few words for professionals on the importance of feeling feelings: As a mediator and trainer, I sometimes find...
Daniel Stern ServianskyJul 24, 2019Empathy and Assertiveness{3 minutes to read} One of the goals that we often have when we start to negotiate is for the other party to like us. Of course, we also...