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Books I Read In 2019
. . . Misbehaving by Richard Thaler, Mountain, Water, Rock, God by Luke Whitmore, The Heart of the City by Alexander Garvin . . .
Daniel Stern Serviansky
Dec 31, 2019


Maximizers and Satisficers in Dealmaking and Conflict Resolution
{3 minutes to read} When negotiating, it is important to ask yourself whether you are doing so as a maximizer or a satisficer. (These...
Daniel Stern Serviansky
Nov 14, 2019


Splitting the Difference
{3 minutes to read} There is a recent book on negotiation titled Never Split the Difference by Chris Voss, writing with Tahl Raz....
Daniel Stern Serviansky
Oct 3, 2019


Summary of the Mediation Process
The document at the link below is for mediation practitioners and instructors in law schools, law firms, and elsewhere. I wrote it when I...
Daniel Stern Serviansky
Sep 18, 2019


The Importance of Feeling Feelings
{5 minutes to read} A few words for professionals on the importance of feeling feelings: As a mediator and trainer, I sometimes find...
Daniel Stern Serviansky
Aug 14, 2019


Empathy and Assertiveness
{3 minutes to read} One of the goals that we often have when we start to negotiate is for the other party to like us. Of course, we also...
Daniel Stern Serviansky
Jul 24, 2019
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